We are committed to providing you with a secure online banking atmosphere. As part of our ongoing efforts to prevent fraud from occuring, we have enhanced our online features.
The first time you sign in, to CAT, our Computer Access Teller, you will see that you are required to enter your account number and PIN (Personal Identification Number) only. The password will be on a separate screen. Once you have entered this information, you need to go to "security" to choose a secret personal background and phrase for your password screen. This change allows the technology to recognize you as the legitimate owner of the account, thus preventing fraud from a dishonest user.
It is that simple! Once you have made your choices, you are all set. The next time you log in, you won't have to do this step. You will just enter your account number and PIN. Then you will see the screen with your personal background and phrase and you can enter your password. At this point, you have reached our secure website. This is just another example of our commitment to fraud prevention.
As always, should you have any questions regarding this security feature, or any other product the credit union offers, please feel free to contact one of our member service representatives and we will be glad to help you!